My Mavic 2 will not work with Goggles RE, am I the only one?

[Glenn Goodlett]

My Mavic 2 looses connection with the goggles and the remote at about 1000 feet away. Everything is fine with the goggles off. I have been told that DJI is aware of the issue and is working on it, but, it seems like I'm the only one with this problem. Anyone else?

All firmware is up to date on everything, etc.

 

[jotto]

My Mavic 2 looses connection with the goggles and the remote at about 1000 feet away. Everything is fine with the goggles off. I have been told that DJI is aware of the issue and is working on it, but, it seems like I'm the only one with this problem. Anyone else?

All firmware is up to date on everything, etc.

@Glenn Goodlett

I'm having the same issue. Picture quality is fantastic until it looses connection. I can still fly it, but image is lost on the goggles and the remote for a few seconds.

 

[Glenn Goodlett]

I just figured out that the goggles RE work much better with an antenna screwed in. Still not perfect but much better.

 

[jotto]

I just figured out that the goggles RE work much better with an antenna screwed in. Still not perfect but much better.

Uh... but the antenna is for analogue video?

 

[Glenn Goodlett]

I'm not saying I understand what's going on, but, it works better. I can get out to over a mile with the goggles RE now. Without an antenna I only get 1000 feet.

But still glitchy at any range.

 

[Robert Granata]

This is from the DJI Mavic 2 Pro web page. Looks like we should have an update soon.

 

[Glenn Goodlett]

Problem is that I'm already running .0600 on the goggles.

 

[Tobrouk]

Problem is that I'm already running .0600 on the goggles.

Hehe sure but look closely you run 0.00.0600 (release fw) and not 1.00.0600... now we have 1.00.0000

Confusing hum?
Cheers!

 

[Matchalance]

Be thankful that you have any connectivity.. I have the previous version and they don't even connect yet.. (though I did go through an hour of hoop jumping with DJI support this morning to see if I had missed something)..

 

[Gray52]

Yes. The Mavic 2 is compatible with DJI Goggles (firmware version 01.04.0500 or above) and DJI Goggles RE (firmware version 01.00.0600 or above). Please first activate DJI Goggles or DJI Goggles RE and update their firmware to the latest one on your computer using DJI Assistant 2. Power on DJI Goggles or DJI Goggles RE, choose Linking in Settings, then choose Mavic 2. Press the link button on the Mavic 2 and wait for a few seconds to connect DJI Goggles or DJI Goggles RE to the aircraft. DJI Goggles only support the 2.4 GHz signal frequency, while DJI Goggles RE support 2.4/5.8GHz dual signal frequency for more powerful performance.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles RE, please visit DJI Goggles Racing Edition – Specs, Tutorials & Guides – DJI.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles RE, please visit: DJI Goggles – Specs, Tutorials & Guides – DJI.

 

[Matchalance]

except the only firmware version in DJI Assistant is 01.04.400..

How do I get 01.04.500?

 

[Gray52]

That’s my problem as well!

 

[Terpinol]

To further muddy the waters... I bought a pair of used DJI Goggles (not RE) and could not get them to activate via DJI Assistant 2. I received the following response on this from DJI support: "DJI Goggles is still not compatible to Mavic 2, while DJI Goggles RE is now compatible with Mavic 2 Pro/Zoom with the latest firmware update."

So... are the non-RE goggles compatible with MP2 or not? If so, how do I activate them and update the firmware? Sorry, didn't mean to highjack the thread...

 

[Glenn Goodlett]

You need to go the goggles page at dji.com and download the Assistant 2 from there. It has the latest firmware. Then download Assistant 2 for Mavic from the Mavic page for updates to the Mavic. So, you need two different versions of Assistant 2.

Took me a while to figure this out.

 

[Elton Hammonds]

I haven't tried my newly ordered RE Goggles yet and have what is probably a stupid question...

Do these goggles connect to the remote or to the Mavic 2?

The reason this matters to me is that I just ordered the Raptor XR antenna directly from Poland because of the connectivity warnings on the remote I received on my first day.

In other words, I'm wondering if this antenna will fix the connectivity issues people are talking about with these goggles, which would most likely be the case if they communicate via the remote. (As I'm guessing they do...)

 

[Glenn Goodlett]

I think the goggles connect directly to the aircraft in this situation. But, I think it's really more complicated than that since they transmit as well. I'm just guessing too.

But, my Mavic has more overall range with the goggles off than on. Can't say that I really understand why.

 

[Kilrah]

except the only firmware version in DJI Assistant is 01.04.400..

How do I get 01.04.500?

You wait.
For now only the RE version got updated.

 

[Elton Hammonds]

You wait.
For now only the RE version got updated.

Probably because they were sold as a bundle with the M2P and M2Z...

 

[Chopstix Kid]

I'm not saying I understand what's going on, but, it works better. I can get out to over a mile with the goggles RE now. Without an antenna I only get 1000 feet.

But still glitchy at any range.

I don’t have my M2P yet but I do have the RE goggles already. Are you sure you are connecting to the aircraft via Occusync and not WiFi? Connecting via Wi-Fi could explain what you are experiencing.

 

[Glenn Goodlett]

Thanks for the suggestion but I'm sure that I am not connecting via Wi-Fi.