Newbie looking for general help.

Bunraku · May 13, 2017

Ok guys. Please bear with my questions as new to the Mavic and still getting used to it.

Here goes
1) I can’t see how to turn off the Front LEDs. I’ve watched videos, but it’s like the options been moved/removed since an update and is not there? The layout I have is totally different to the screenshots and videos I am seeing.
2) Hardware decoding is also missing. Again is this a software update and been moved/removed?
3) When using one of my C Buttons to look down quickly(Snapview) it bounces a bit at the end of the looking downward move. It doesn’t on the looking forward move. Is this normal as I can’t remember my old P3P doing this and being smoother?
4) Is there a way to turn off vibration in the controller?

Robbyg · May 14, 2017

What type of device are you using?
Have you tried uninstalling the App then resetting the device and reinstalling it?

Rob

Jenee · May 14, 2017

Bunraku said:
Ok guys. Please bear with my questions as new to the Mavic and still getting used to it.

Here goes
1) I can’t see how to turn off the Front LEDs. I’ve watched videos, but it’s like the options been moved/removed since an update and is not there? The layout I have is totally different to the screenshots and videos I am seeing.
2) Hardware decoding is also missing. Again is this a software update and been moved/removed?
3) When using one of my C Buttons to look down quickly(Snapview) it bounces a bit at the end of the looking downward move. It doesn’t on the looking forward move. Is this normal as I can’t remember my old P3P doing this and being smoother?
4) Is there a way to turn off vibration in the controller?

I can only comment on ios not android, but those settings are still there. Tap on the 3 dots top RH corner of DJI GO 4 app and on the first page about halfway down is the Hardware Decoding.
On the LHS, tap on the first icon and on that page you will see where you can turn the leds on/off.
Not sure about the bounce in the gimbal but perhaps you could use the toggle button to point the camera down and see if that is better.
Have no idea what you mean about vibration in the controller.

Bunraku · May 14, 2017

Ok. I have tried 3 different Android devices and the options just aren't there? I've attached images. Top image is what I should see and bottom image is what I do see. Must be Android issue.

Jenee · May 14, 2017

Bunraku said:
Ok. I have tried 3 different Android devices and the options just aren't there? I've attached images. Top image is what I should see and bottom image is what I do see. Must be Android issue.

Can you scroll down? It just seems like you are only seeing half the page. Or have you set your phone to larger text and the app can't display the whole page?