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NFZ Self-Unlock not working

Len Gowing

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Joined
Mar 25, 2018
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Location
Liverpool UK
I was due to do a shot near Goodison Park Stadium in Liverpool, UK on Monday (all appropriate permissions in place). I got an NFZ message on the controller, latest version, but without the option to self unlock in the app. Should I be able to unlock within the app?

I tried various routes to resolve it but could not so abandoned the mission. I then used my laptop at home and used the self-unlock feature on the DJI website. I received the unlocking clearance in my app, showing the status was valid, so I revisit the stadium only to still have the NFZ issue. I am assuming it is something to do with binding the authorisation to the aircraft.

As an aside, using internet explorer 11, the self-unlock map only shows red zones, not yellow, but when I use Chrome I see the yellow zones.

I have the latest firmware on both the Mavic, controller and latest app.
 

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