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- May 5, 2019
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Hopefully it's just because I don't know what I'm doing... I just got a Mavic 2 Zoom with Smart Controller. It will take a photo or video when I push the corresponding button, and I can view them in the photo library, but for the life of me I cannot figure out how to get the camera view onto the screen of the smart controller.
I have the aircraft sitting on a table top with no props installed. It seems to me I should still be able to get a view of what the camera sees on the screen of the controller but I cannot. What am I missing?
Thanks.
Update: looks like a problem with the equipment or software. I restarted the drone and controller and when I went into Go the camera view was there by default. I switched to Map view then back to Camera view and it was gone... just a gray screen. I restarted again but to no avail.
Update 2: When starting up my Mavic 2 Zoom and Smart Controller I got a message on the controller "Inconsistent Firmware Found. Firmware incompatibility between some modules and current device detected. Are you sure you want to update firmware?" This struck me as odd because I had seem the same or similar yesterday and updated. I don't know why I did not see it on any of the occasions I restarted the drone and controller yesterday after that.
In any event, I chose to update and the camera view has been working since then.
Update 3: Lost camera view again.
Update 4: DJI Support had me reinstall the firmware on my Mavic 2 Zoom and Smart Controller. Didn't help. The first time I fired things up, OK. The next time, no camera view on the controller... just a gray screen.
I have the aircraft sitting on a table top with no props installed. It seems to me I should still be able to get a view of what the camera sees on the screen of the controller but I cannot. What am I missing?
Thanks.
Update: looks like a problem with the equipment or software. I restarted the drone and controller and when I went into Go the camera view was there by default. I switched to Map view then back to Camera view and it was gone... just a gray screen. I restarted again but to no avail.
Update 2: When starting up my Mavic 2 Zoom and Smart Controller I got a message on the controller "Inconsistent Firmware Found. Firmware incompatibility between some modules and current device detected. Are you sure you want to update firmware?" This struck me as odd because I had seem the same or similar yesterday and updated. I don't know why I did not see it on any of the occasions I restarted the drone and controller yesterday after that.
In any event, I chose to update and the camera view has been working since then.
Update 3: Lost camera view again.
Update 4: DJI Support had me reinstall the firmware on my Mavic 2 Zoom and Smart Controller. Didn't help. The first time I fired things up, OK. The next time, no camera view on the controller... just a gray screen.
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