Noise from Gimbal?

[Chris155]

Noise from the gimbal area!
Has anyone experienced that?
I did a firmware refresh and it’s still there. Gimbal seems tight! Sounds much different than my previous Mavic Pro.
DJI support agrees it does not sound right and I’m slowly dealing with them.
It does go away when RPMS increase.. or what sounds like higher RPM.
It’s a high pitch buzz.. the video file won’t attach here.
Thnx

 

[Drone Master]

Noise from the gimbal area!
Has anyone experienced that?
I did a firmware refresh and it’s still there. Gimbal seems tight! Sounds much different than my previous Mavic Pro.
DJI support agrees it does not sound right and I’m slowly dealing with them.
It does go away when RPMS increase.. or what sounds like higher RPM.
It’s a high pitch buzz.. the video file won’t attach here.
Thnx

Yes, it would be helpful to see and hear the video. Upload the video to YouTube and then post the link back here. How many flights on your bird?

 

[Chris155]

Yes, it would be helpful to see and hear the video. Upload the video to YouTube and then post the link back here. How many flights on your bird?

Thanks! Just Posted that below.
cc

 

[Chris155]

Mavic 2 Pro- 3 short flights, has made this sound since new. Gimbal seems to operate as I would expect.

Has anyone had this or have suggestions.. I'm guess its up to DJI support to give me the best option hopefully..

 

[Drone Master]

Mavic 2 Pro- 3 short flights, has made this sound since new. Gimbal seems to operate as I would expect.

Has anyone had this or have suggestions.. I'm guess its up to DJI support to give me the best option hopefully..

Sounds like a unbalanced cooling fan or the fan is rubbing on something. Does the gimbal operate normally? If you lightly hold the camera, can you feel the vibration?

 

[iliasp]

Sounds like the cooling fan, If the sound changes when it gets hotter and rpm are higher then 99% is the fan

 

[Chris155]

I feel the fan is an accurate assumption based on these comments.
Gimbal operates normal, no alerts noted..
Hopefully they switch this unit out being 4 short flights old.
It did it right out of the box..

 

[Chris155]

I feel the fan is an accurate assumption based on these comments.
Gimbal operates normal, no alerts noted..
Hopefully they switch this unit out being 4 short flights old.
It did it right out of the box..

I sent the video file to DJI and they promply agreed that the device needs to go in for diagnostic.
I’ll post what they say..
Hopefuly the turn around is quick, they have been taking 4 day’s between e-mails on this..
Not a great situation as it made this sound right out of the box and I have some shoots lined up..