RC Gimbal Dial Loose after Firmware Update?

[hunter210]

Hi all,

New to the forums but did a quick search and didn't see what I just experienced. I decided to update my Mavic Air and controller firmware and after the update, the RC gimbal dial seems like it became loose, if that makes sense. Before the update, there would be some sort of mechanism in place to keep the wheel in the middle when it's not being used, and now the wheel will stay wherever I leave it without returning to its center point when I let go of it.

Not sure if this was because of the firmware or what, but I couldn't put my finger on it. All I did was update the firmware, and thought that was super odd.. Defective RC after firmware update? Doesn't make sense to me..

Thanks in advanced

 

[Former Member]

Sorry, but I am 100% sure the 2 are not related. A spring holds the wheel in center, and thats mechanical. The update is firmware only. I think the spring somehow came unseated. I repair controllers every week.

 

[Astom22]

Dial on your remote? That's a physical part, software shouldn't impact that.

 

[hunter210]

Thanks for the replies, really didn't think it would've been unseated while I was doing the firmware update. Looks like I'll send in for repair asap. Appreciate your help!

 

[Former Member]

Thanks for the replies, really didn't think it would've been unseated while I was doing the firmware update. Looks like I'll send in for repair asap. Appreciate your help!

Is it still under warranty?

 

[hunter210]

Is it still under warranty?

Hope so -- Purchase receipt was from April 2018, should be covered for up to a year, right?

 

[Former Member]

Yes, if DJI determines that it is malfunctioning due to a manufacturing defect.

Hope so -- Purchase receipt was from April 2018, should be covered for up to a year, right?