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Refresh issues with dji

Paulsar

Member
Joined
Sep 8, 2019
Messages
10
Reactions
6
Age
57
Location
Michigan
Hi group,
I contacted dji yesterday to buy refresh for my MP2 and they couldn’t do it and gave me an email to contact. My coverages expires today and I’ve still not heard back!
I see you can submit a video but any other advice?
thank you.
 
Good luck. I waited a few days past the deadline and they flat out refused to take my money for the refresh. Were you late like me?
 
Yes I was late but they had conflicting info in their system on my actual end date. So, after days of email and tech support I was able to buy it. It was the hardest I’ve worked to give someone my money.
I see there is a way to get the refresh by submitting a video of your drone in operation. I didn’t look through the info but maybe you could go that route.
best of luck.
 
Lycus Tech Mavic Air 3 Case

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