Here's the dealio.. It's my first drone. What has been others experience with DJI care and their turnaround time? I gotten a couple of other companies names that offer service - Drone World & Cloud City Drones..
1 day inbound shipping with UPS from Vegas, got checked in the same day it was delivered, at the end of the next day we had an update on what they were doing, shipped back the following day, received the day after that. So end to end I believe 5 days. Our dealer did help us a bit with the RMA so I'm not sure how much of an effect that had on it how quick that turnaround was
I bought the insurance for my Mavic pre-order. I have a Phantom 2 non-Vision but I never needed to send it in for repair. Even after numerous crashes and modifications.
My experience with DJI drones (granted it's just the one) has been a good one. I'm hoping that trend continues with the Mavic, but I decided to get the insurance. Why take chances?
I don't know. I do know that things are much smoother with DJI Care if you have it. I had a problem with my Phantom 3 Pro and had nothing but the factory warranty. Shipped on a monday via RMA and returned the following Monday I think. Quick smooth deal. I was fairly pleased.
I've had to send in my P3A a few times for stress cracks and DJI has been pretty quick with the repairs. Usually when it's checked in on Monday they had it shipped out by the end of the week.
And this was just with the normal one year warranty.
Pretty smooth overall.
Don't know about dji care but when I got my p3 I got an insurance policy thru State Farm. I crashed it a few weeks later. The only damage was the camera snapped off from gimbal. I claimed It and they cut me a check for 700$ three days later. That was the full amount I paid for the drone. So I have the crashed one and a brand new one and still have my policy. No rate increase at all. Oh yea it's 60$ a yr.
Buddy of mine started with State Farm's policy a few months ago and has already had a successful claim. I'll try and get him on this thread so he can share more about that experience with them
Please do so, because I spoke with my agent and he said it would not cover crashes, only fire and theft and that would be as a part of a home owners insurance or renters insurance. Also, you are still responsible for the deductible. I have Mercury, but I also called a State Farm agent and she didn't know about it. She still said it would be part of a renters or home owners insurance.
State Farm and most insurance plans have a deductible. Not only that but "it counts as a claim" which may mean if you list it as a claim your rates could go up. Think wisely about this.
Don't know about dji care but when I got my p3 I got an insurance policy thru State Farm. I crashed it a few weeks later. The only damage was the camera snapped off from gimbal. I claimed It and they cut me a check for 700$ three days later. That was the full amount I paid for the drone. So I have the crashed one and a brand new one and still have my policy. No rate increase at all. Oh yea it's 60$ a yr.
I don't doubt you Bigdog. But refer to what I said about it counting as a claim. My wife works for SF and she reminds me of this all the time. All your "claims" go into a bucket. Different claims have some "unknown" value to us consumers and they fill the bucket differently. Obviously if you total your car and it's your fault it will have greater consequence than crashing a drone. My point is, once the bucket fills up, something happens. Your rates go up because of it or perhaps if the claims are bad enough you get dropped from your insurance. SF as well as any other insurance carrier is going to protect it's interests.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
