Tripltek Tablet restarted mid flight

[Merrillie]

In case anyone else has something similar happen... My Tripltek 8" Pro Tablet decided to do a reboot while my Mavic 3 drone was out over the water this morning taking photos, 17 minutes into the flight, which gave me a slight heart attack, luckily it had half a battery left and I left it hovering while the tablet and then the DJI Fly app restarted. DJI Fly resumed in flight mode and I kept a watchful eye ready to hit the RTH button but all was fine as I brought it back in.
It wasn't connected to internet/wifi and doesn't have a sim card so I have know idea why it did that although the tablet did have a firmware update last week as did the DJI Fly app.
I have done another update tonight and hope that it doesn't happen again. I have had the tablet since February and this is the first hiccup I have had with it.
Flight logs were funny - 2 seperate ones the second one starts with the drone out over the water.
Apparently I could also have just used the controllers sticks to bring it back as it was within my sight but I didn't think about that only thought about the RTH button if needed.
I did see a thread where other people were having issues last month but it has been closed unfortunately. I have reported this to Tripltek.

 

[msinger]

Apparently I could also have just used the controllers sticks to bring it back as it was within my sight but I didn't think about that only thought about the RTH button if needed

That's correct. The drone is flown with the remote controller, so it doesn't matter if DJI Fly and/or the tablet is running.

 

[Merrillie]

That's correct. The drone is flown with the remote controller, so it doesn't matter if DJI Fly and/or the tablet is running.

After 3 DJI drones, 442 flights and it is only the 2nd time I have had an issue. A year or so ago my Samsung phone lost service with the app, again whilst over water which is usually where I am flying and I used the RTH button. Still always learning

 

[wardtom084]

I have had this happen a couple of times but I think it is the app failing, not the Tripltek. On air data it will show I have had two flights instead of one. The thing is to remember not to panic. There are some safeguards built in to coming home.

 

[GFields]

Contacting @TRIPLTEK was indeed the correct first step. I have used the Tripltek since v 7 and have had no problems. Keep us updated and as mentioned before, you still have control without the tablet and as @wardtom084 said, don't panic. I know that's hard to do but now you can think of all this and be prepared for other events that might come your way.

Good luck to you!