You need to buy a new arm. You can fix the light BUT Are you new to soldering? I would purchase the proper parts and leave the Drone on the Ground until then.
Sounds like someone is trying to SCAM you. I hope you know the serial number of the drone you sold. If so, make the buyer display the SN of the "crashed drone" to verify that it is the one you sold. It may be the one they had and crashed and...
I ordered the Air 3 Refurb like you are asking about from DJI. Got it a few weeks ago and it is excellent. Packaged like new with all the same protections. If the red sticker they put on the box saying it was refurb was not there, you would...
they would just need to replace the scratched unit, that would cost around 60 bucks in parts HOWEVER You have a new Drone under Warranty so I would not try to fix it yourself. If the sensor starts acting up I would certainly return it for repair...
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