As others say, there is no more credible company than B&H. They are great and earn their good reputation.
Also, get their Payboo card. B&H Payboo is a rewards credit card that instantly rebates US sales tax on purchases.
Honestly, it sounds more like you are mixed up in what approvals you need and how to go about getting them rather than you being ignored and disrespectd. Don't expect approval via LAANC in a 0' grid. Apply through DroneZone for an airspace...
Did you write the blog post that you cut and pasted that from and have actual knowledge of this science or just passing along the oft-repeated theoretical impacts to drones?
I fly 20 times a week at minimum for 10 years. I've never once given a split second thought to KPI. I think it's nothing to worry about and I've never heard of a single issue related to DJI drones
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