I had DJI Care Refresh, but as I couldn't recover the drone, I had to pay the Flyaway Fee rather than the Replacement Fee. Better than the cost of a new drone though LOL
@Squidinc
I did the same thing as you - instinctively hit the left stick to gain altitude, but didn't know that it wouldn't do anything as it was a waypoint flight! I only had a split second, so by the time I thought about hitting the button, it was too late.
It was my drone crash post that @slup linked to above. I had the same issue with waypoints, but unfortunately, my Air 3 ended up in the sea ☹️ Great last minute recovery in your flight!!
As part of the support case, I gave DJI the following suggestions:
You also mentioned having DJI provide...
PILOT ERROR
The two words none of us want to hear ☹ but in this case, I can say that my actions caused the crash (not intentionally, of course 😊).
The crash was caused by the drone flying a curve to intercept waypoints 3 and 4 (at 390ft above takeoff – max height) after flying what I thought...
@DJ Wes, thank you for this comprehensive explanation - I appreciate you taking the time to share this! It really helps my understanding!
@PeRo, thanks for the pointers to access the Waypoints on the RC 2 - I didn't know you could do that.
Based on the feedback provided by everyone that...
"Have you checked that waypoint 2 actually have a set height in DJI Fly... and not just zero or blank, which the converter maybe interpret as "continue with the same height as waypoint 1"?"
Unfortunately, I can't see the waypoint missions on the DJI RC 2 controller without connecting to the...
Thanks makes sense @Meta4, thanks!
The .KMZ file in the OneDrive link has some data in it - you can unzip with with WinZip and it has two files: template.kml and waylines.wpml and these have the data points for the waypoint mission. I also uploaded the .KMZ to DJI Fly Waypoint Mission to Litchi...
@RodPad the crash happened on Feb, 16 - I have been back and forward with DJI Support over the past week or so trying to get a resolution, but they keep insisting there wasn't a problem with the drone. I joined the forum to try and use the expertise here to get some further insight to help with...
@slup @Meta4 That is the only file that I found in the waypoints folder on the DJI RC 2. Is there another file that you are talking about? Can you give me the filename and location and I can get it uploaded?
Hi,
The .KMZ file in the OneDrive link above is the waypoint file I transferred from my DJI RC 2 controller. I this what you mean by "native DJI Fly app waypoint mission"?
Hi,
I am hoping for some help with a crash that happened when flying my DJI Air 3 on a Waypoint mission.
I had setup a simple Waypoint mission (Start at point A – fly to point B at a constant height, then RTH) and flown it successfully once. I then flew it again (after sunset) but this time my...
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