Same problem. New mavic pro will not upgrade to version 9. Returned to retailer whose tech confirmed the upgrade fail. They are ordering in a new replacement. I did not know about trying to shoot video first as a possible solution.
I bought my Mavic a few days ago. Updated the drone and remote control to V01.03.0900 via the DJI assistant 2 on my PC. However, when I prepared the drone for flight, the app on the phone said incompatible firmware on devices. It then downgraded the drone to V01.03.0400. It has done this twice...
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