DJI Mavic, Air and Mini Drones
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Recent content by Bapmannh

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    Mavic Repair turn around time

    Update: DJI has finally shipped my replacement Mavic under the DJI care refresh program. So if it arrives next week as scheduled, the entire process took a solid two months from start to finish. Not exactly what I would call stellar customer service.
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    Mavic Repair turn around time

    Sorry the reply date above was supposed to be April 17th....not March.
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    Mavic Repair turn around time

    Update: At another members request, here's the time line of events. I opened my case on March 7th and shipped my drone shortly there after to the service center California. They did not log my drone in as received until March 27th. Damage was assessed March 30th, and I paid the refresh invoice...
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    Mavic Repair turn around time

    DJI has had my unit for 6 weeks now following a crash. It was inspected and I paid for a refresh replacement 18 days ago. It says they're preparing to ship me a unit, but nothing. Every time I call or email for an update they say "they are looking into it, sorry for the delay". Not impressed...
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    Mavic Repair turn around time

    Yes, I used Cayman Eco Diver (Aaron and Brittney, great owners, great outfit, highly recommend) based over at the lobster pot dive shop. The Kittewake is a great dive, the reefs are nice too. There are over 350+ dive sites around the island. Stingray city was fun too, crowded, but fun none the...
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    Mavic Repair turn around time

    I just returned from the Grand Cayman last week and I'd suspect you're already well aware of it, but In case not, they have a pretty large no drone fly zone around the island and based on where I was staying along 7 mile beach (inside the zone) I opted to leave my mavic home...