Also try rotating all 4 motors by hand, one or more of them may be obviously more resistant to turning, or have one or more places in rotation that seems to catch and need a little more force to get past.
They should all turn and feel the same.
Is that how you start your drones, hold 2nd press until startup? Never tried that before on my 15 DJI drones. Also my 2 presses are in quick succession, very little pause between. Again, good luck and hope he solves it.
Just a reminder that the second press is a long press but not a press and hold. 1st press 1 sec, 2nd press 2 sec, then wait for startup routine. Good luck
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