Recent content by drinksta

I think when you do the update through the computer it does not update the remote, so the remote needs to be updated too and the only way to do that is through the app when your device is connected.

Just got back a warranty mavic. Packaging was the original packaging with just the drone in it. The serial number on the box matched the serial number on the "new" drone. However the box had a broken seal and the seal looked like it had been opened by an excited customer because it was all...

Yeah sounds like you need to send it in. I had a problem on my second flight and had to send it in. It sucks but there are no other options with them.

I remember seeing this before from other people and they uninstalled the app and reinstalled it and it fixed it. Are you up to date on firmware? I just got my mavic repaired and they sent me a new mavic instead of fixing it, the warranty invoice showed they were replacing only the camera cable...

They are sending me a different body than I sent them. Seems standard for them, I guess they have an inventory of repaired/refurbished drones that they send out.

Its on the way back to me! Arrived on the 29th Dec, shipped back on the 3rd Jan. Looks like they replaced the whole body because the serial number they are sending back is different from what I sent them.

It fell from the air after auto take off.

Where does DJI say that?

Yes, sent to California. Im sure the influx of Mavic users is causing many more to be sent for repairs.

I have read a few cases on here of excellent RMA turn around times. I sent my mavic on the 24th December and am still waiting on a repair notification. Mine is a warranty case so maybe that is slowing it down. It seems like every business day it moves on a stage whereas other cases all stages...

DJI will be repairing my mavic under warranty.

Cool thanks for the explanation. So say you take off with 100%, fly around for 10mins, decide to land with 55% because you want to move to a different location. That battery is done? You need to charge it to 100% before taking off again? What about another scenario, you take off with 100% and...

Thanks, appreciate your help. The DJI go app also said I was well within the green time bar, and I think I had at least 5mins of flying remaining. I think if I was in the yellow or red they could say something, but I was in the green...

DJI just received my mavic, hopefully I find out what their take is by the end of the day.

Yeah, This was at the end of a longer flight, started at 100%, wanted to try out auto take off before I went home. Not like I was about to go for a huge sport mode flight. Also, thats just under the nominal lipo battery voltage, should easily be able to lift off and hover. I wonder if this is...