Sounds like a hardware issue to me. Generally this is caused by either the battery itself or circuitry involved in charging. We are happy to take a look at it and get you a quote if you like. What model of remote are you using?
Here is some more information about where you can fly a drone in Seattle. Where can you fly a drone in Seattle Washington? - Blog | Seattle Drone Repair
If the yellow light on the drone is flashing rapidly, that just means the drone it is looking for RC connection which isn't there since it will not power on. There are some things that can cause the RC to stop working but it isn't too common to have them fail without damage. We are happy to take...
We almost never replace the full camera gimbal as we manage to repair them without doing a full replacement. It is likely you will not need to replace the full gimbal if a ribbon cable, PTZ cable, and gimbal mounting plate is properly installed. Feel free to submit a repair ticket and we are...
It does appear the DJI Go 4 app often works more reliably on iOS devices than some Android phones. Especially the Samsung ones that are not running stock Android. To update the drone firmware you can do so with DJI assistant 2 on a computer and skip the process on the remote all together if the...
If you are using the stock wall charger it should be fine, sometimes other USB power sources are used that don't supply enough. To upgrade or refresh firmware you can do that on your phone by touching and holding the icon in the home screen of the app for 10 seconds or so. Make sure to do this...
Have you tried charging it with a slightly higher wattage? Sometimes weak chargers have a hard time with those remote controllers. Another good thing to try is downgrading and upgrading firmware. There are also plenty of hardware issues than can happen as well. We do fix issues like those so...
It is possible to replace just the pivot rather than the whole arm. If you have any problems or need help always feel free to submit a repair ticket at Contact Us | Seattle Drone Repair
There is no way to tighten the front arm pivots unless the screw holding it in falls out but it wouldn't be a bad idea to open up the 2 cover plates on the bottom of the aircraft to make sure there is nothing wrong with them. These can be located to the left and right side of the gimbal screws...
If you are using the remote controller you can move the gimbal using the dial on the upper left side or by touching the device screen, holding down, and dragging your finger up or down. In WiFi mode you should use the arrows top and bottom of the slider on the right side of the screen. Hope that...
Sometimes the Main Controller Data Error can be caused by a broken or disconnected IMU. Can you send a screenshot of the sensors menu under Aircraft Settings > Advanced Settings > Sensors. That might help narrow down the issue.
Blurry images on the Mavic are usually caused by a hardware issue assuming if you have checked that auto focus is enabled and the lens is clean. If for whatever reason the gimbal ins't stabilizing correctly, double check to make sure the gimbal moves freely on the rubber bands connected to the...
One of my Android phones works best with "transfer file" and the other with "PTP". I'd try both and see which works for you however you can definitely eliminate MIDI and Charging as options. Best of luck!
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