Hello
A few days ago I was flying over water and the critical battery indicator popped up with 3% power left. According to the log it says it was at 10% and initiated an auto landing. I tried to hit the RTH button on my smart controller with no luck. It sounds like the drone takes over once it...
I ended up paying for the repair. DJI discounted the original assessment. I paid $55 or $60 to get the smart controller fixed. I don't agree with it, but it was my word against theirs.
I sent my controller back and just heard from DJI. They said it is cracked and it it's gonna cost me $97 to replace the plastic case. They said according to the assessment, physical damage is not covered under warranty.
There is no way I could crack the plastic with...
I just sent my controller back. It's totally cosmetic, but unacceptable for a $750 controller. I have noticed the cracks got worse over time. I will let you know what they say. Thanks for the reply!
I am wondering if DJI would replace the cracked controller for the new RC Pro? That would be cool! Right now it's just a cosmetic thing. Thanks for the replies!
Thanks for the reply. It is more of a cosmetic thing, but kinda of a bummer. I may still send it back. Not sure how they can fix it since the the controller is discontinued. Have you tried contacting DJI? Thanks.
Thanks for all the replies! I store it in a hard case (nanuk 925). I have been using it since day 1. At this point it's just a cosmetic thing. I will see what happens in the next few months. Sounds like the smart controller has a 12 month warranty. I'm only 4 months in. Thanks again!
Hello
I have noticed cracks on my smart controller during the last four months (near joysticks). Still under warranty so I will probably return. Maybe I can get the new Rc Pro controller as a replacement? Has anyone ever seen this before? Thanks
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