Hi everyone. When I turn my controller on, I get a message saying 'Warning - Insufficient storage space. Unable to save photos and videos or install apps. Clear space and try again', followed by 'Cancel' and 'Clear' buttons. I'm now looking at a page in my smart controller titled 'Internal shared storage'. Sub-titles are Apps, Images, Videos, Audio, Other, Cached data & Explore for a total of 10.71 GB of space taken up by the above 7 items. I'd like to transfer the video and screenshots to my desktop computer and then delete them from internal storage. I connect a data transfer cable to the bottom of the smart controller and plug it into the USB slot on my desktop computer. Then I go to File Manager >Videos > DJI > Edit > Select all. Then, once I've selected all videos, I click on either Move or Copy, expecting that I'll see an option to move or copy to my desktop via the USB connection. However, when I click on 'Copy to', I get no options presented. Could someone please point me in the right direction to make these transfers to my desktop. Thanx in advance.