DJI Mavic, Air and Mini Drones
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Recent content by chevol

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    New Mavic, crashed during second flight

    Hey guys, quick update. My drone will be delivered today. The whole process was horrible and I am far from pleased. I could NEVER get DJI to look at the flight logs, no matter how hard I pushed. They had issues refunding the $79 I paid before I sent my Mavic in for repair. So they would not look...
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    New Mavic, crashed during second flight

    Quick update, well I got an Invoice today, smh. They didn't look at Flight Logs, just gave me an invoice for repair. I already paid the $79 on 6/15/2017 before I sent the Drone out as per DJI's request. I am flabbergasted by this level of support. What am I getting charged a second time for $79...
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    New Mavic, crashed during second flight

    Just an update, I spent 3+ hours on the phone with DJI, trying to get it switched from Care Refresh Express to just Care Refresh. For those like me that don't know what the difference is, its simple. Refresh Express they don't look at Flight Logs or check to see who was at fault. They just wait...
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    New Mavic, crashed during second flight

    Thanks for the reassurance BudWalker, it makes me feel a bit more confident. Bunny Too, thanks, I love being in a forum with helpful folks!
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    New Mavic, crashed during second flight

    Thank you BudWalker for taking a look at my flight log. The right back motor and remaining prop don't move as smooth as the others do, but it did take a fall from pretty high up. I also thought that when I heard the motors turn off that it was odd behavior, I am guessing that is when the...
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    New Mavic, crashed during second flight

    Ok, thanks. I will keep that in mind. I truly do believe it was not operator error, but I am fairly new to drones (well had plenty of Ar Parrots), but I am not ruling it out.
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    New Mavic, crashed during second flight

    I was thinking the same thing too, I just want to make sure it wasn't operator error before I cancel that case and open a different one. The drone was not even a day old, I bought it about 10AM and charged it and upgraded firmware and had first flight around 2PM then took it on her second flight...
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    New Mavic, crashed during second flight

    Got my drone yesterday AM and was super excited, early Father's day present. Did everything and took her on her maiden flight and all was well, this drone is freakin amazing. Second flight, same as the first, took her up to about 250 ft to get a view of the neighborhood. Was flying for a while...