DJI Mavic, Air and Mini Drones
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Recent content by Jenee

  1. J

    DJI discontinues Phantom series!

    I recently received an email from an Australian supplier to the effect that the whole Phantom line is being discontinued. Quote: (02) 9880 9883 Showroom: 288 Pacific Hwy, Lindfield NSW 2070 Hours of Operation: M-F: 10am - 6pm, Sat: 9am-3pm, Sun: Closed The...
  2. J

    Mavic Pro Lost over dam

    I am not sure if your Mavic is still under warranty but it is certainly worth contacting DJI support and opening a case. You will be able to supply your flight records from your phone which appear to show that maybe a motor, a prop or the battery failed. You can also upload your flight to...
  3. J

    Fixed my brand new Mavic poor video quality.

    I don’t think you have actually reset the drone to factory settings because, if you did, you would be getting firmware mismatch warning messages as the RC would be a different version. What you have done is an IMU calibration, a camera reset and a gimbal calibration.
  4. J

    Fixed my brand new Mavic poor video quality.

    I am a bit puzzled by this. Did you really reset both the drone and the RC to factory defaults or did you reset the camera settings and did a gimbal calibration?
  5. J

    Casa rules

    At the bottom of this web page is a form for submitting any questions you may have. Flying drones/remotely piloted aircraft in Australia | Civil Aviation Safety Authority
  6. J

    My mavic fell from the sky.

    I am not sure but it could have been a bird strike. I had an instance where a magpie hit one of my propellers which I saw and the Mavic jolted but kept flying. There was only a small nick in the prop but in the records in Airdata, it showed large compass errors at the time of the hit.
  7. J

    RTH Not Working and AC Keeps Ascending

    It really looks like obstacle avoidance for some reason. If all your sensors are clean then perhaps you need to calibrate the VPS but normally it would give you a message at startup if that was required.
  8. J

    RTH Not Working and AC Keeps Ascending

    If you were flying below the RTH height that you had set then it will always ascend to the set RTH height. This is normal.
  9. J

    Mavic flew sideways into palm tree during RTH, why?

    There was some strong interference where you took off from. It is possible that it encountered the same interference on landing which caused the erratic movement.
  10. J

    Mavic Pro fell from the sky

    One of the reasons for a battery to become dislodged is in the way it can be carried. You may insert the battery correctly but then you pick it up and carry it to the takeoff point by placing your hand over the top and your fingers may press into one or both battery clips just enough to unclip...
  11. J

    Gimble Shake Error

    Not sure if you are referring to mine but yes I did get it replaced. The replacement was probably a refurbished one but it has never had any problems so far and I have had it since the end of March.
  12. J

    Remote controller cant connect to phone

    Try uninstalling the app, restart the phone and then reinstall the app.
  13. J

    Video import failed

    So today I used the small arrow on the DJI GO 4 app screen to display a video and tapped on the download link. Using this method it came up with a message that only video of 1080p or 720p could be downloaded. At least this message makes more sense than the other one. Still does not solve the...
  14. J

    Video import failed

    I have the same problem with the same message. Let's hope someone has an answer.
  15. J

    Mavic spinning out of control. Any thoughts on that?

    A couple of things I would check. Turn everything on and have a look in the app at the sensors and compass and see if there are any anomalies there. The next thing I would check is the propellers. Are they all installed properly. If you manually turn them, do they seem normal. Just wondering if...