OK I FIXED IT!
I installed the DJI Assistant 2 software on my PC, I downgraded the firmware and the camera will now focus! I then using the DJI GO 4 app updated the firmware to the most current and the camera is still working and focusing! Not sure how this happened but this did the trick! I'm...
Ok cool, thanks @Thunderdrones, I had thought about that part. I suppose I could start with that and if it doesn't work send the part back? If it weren't this part then what else could it potentially be?
So I've had my Mavic Pro v1 for a little over a year. I had an issue with the camera and gimbal that DJI fixed (sent me a new drone) but now a little over a year later, the camera all of the sudden will not focus at all. It looks as if it's stuck on super close up. I have tried manual & auto...
Just thought I'd post an update on this. I ended up sending the unit to DJI. It only took a few days for them to receive it, and they paid for the shipping. Once they received it, it was about 5-6 days before it was shipped back to me. I'm guessing they just sent me another mavic because the...
I am wondering if it is better for me to purchase a gimbal ribbon and attempt the repair myself or send it to DJI? I do not want to be charged from DJI.
I purchased a Mavic on eBay May 7th 2017. Received it May 12th 2017. I did not purchase DJI Care, refresh or any extended warranty. I have never crashed the mavic and always kept it safe in a case. I have probably flown the mavic 20 times since purchase. On June 21st 2017 I went to fly the mavic...
I have an iPhone 6s and I had to scroll down those little icons on the left as the last one, the gimbal was not showing. Spent about an hour trying to figure out where it was..
I also have the phone set for zoom and large text so wondering if this had an affect
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