@sar104
Hi guys, I need some help. I really love the new DJI mini 3 pro but I have been pretty unlucky with it. On a recent trip to Iceland it developed a gimbal problem and they were terrible vibrations while shooting videos. It showed “gimbal overload message” all the time. The DJI replaced it for free under warranty. Now with a new one in the Faroe Islands this happened: I was flying over the ocean, nice weather, virtually no wind, minding my own business. Suddenly the drone does a roll of death and just tumbles down into the water from 50 m above. I will of course file a warranty claim for that, it does seem like one of the motors died - at least that’s what it seemed to be by watching the video feed. Unfortunately I don’t have any cached video on the smart controller to show you.
Are there any logs I can post here from the smart controller so you can help me figure out what happened? I’m sure DJI will also need to analyze those but maybe if you could help me I could know first. Thanks a lot in advance!
Hi guys, I need some help. I really love the new DJI mini 3 pro but I have been pretty unlucky with it. On a recent trip to Iceland it developed a gimbal problem and they were terrible vibrations while shooting videos. It showed “gimbal overload message” all the time. The DJI replaced it for free under warranty. Now with a new one in the Faroe Islands this happened: I was flying over the ocean, nice weather, virtually no wind, minding my own business. Suddenly the drone does a roll of death and just tumbles down into the water from 50 m above. I will of course file a warranty claim for that, it does seem like one of the motors died - at least that’s what it seemed to be by watching the video feed. Unfortunately I don’t have any cached video on the smart controller to show you.
Are there any logs I can post here from the smart controller so you can help me figure out what happened? I’m sure DJI will also need to analyze those but maybe if you could help me I could know first. Thanks a lot in advance!