Hi--
I've just joined this forum. I'm a certified pilot (FAA 107) doing architectural and real estate photography. I've already seen some great info here, but also have some info and a question I want to post.
First, the info: I noticed a post in which the pilot reported jerky video footage. I was having this problem for weeks, contacted DJI tech support and sent them sample videos, and finally had to return the drone (Mavic 2 Pro) twice -- each time they said they would replace the core board, but ended up replacing the drone instead. What I finally discovered (by calling tech support at Apple, because I use a Mac pro for photo work) is that playing mp4 video back on Quicktime often creates this kind of problem. So just in case anyone else is running into this, there are two options -- either shoot in .MOV format if you're using QT, or load an alternative to QT. I'm using VLC now and the problem is solved. If everybody out there but me already knew about this, oh well, I guess I'm embarrassed. But since nobody at DJI tech support knew about it, I thought it might be helpful to folks.
Now, the question: I keep seeing people here refer to their flight logs, but I have no idea where or how to access those logs. Any advice?
Thanks.
I've just joined this forum. I'm a certified pilot (FAA 107) doing architectural and real estate photography. I've already seen some great info here, but also have some info and a question I want to post.
First, the info: I noticed a post in which the pilot reported jerky video footage. I was having this problem for weeks, contacted DJI tech support and sent them sample videos, and finally had to return the drone (Mavic 2 Pro) twice -- each time they said they would replace the core board, but ended up replacing the drone instead. What I finally discovered (by calling tech support at Apple, because I use a Mac pro for photo work) is that playing mp4 video back on Quicktime often creates this kind of problem. So just in case anyone else is running into this, there are two options -- either shoot in .MOV format if you're using QT, or load an alternative to QT. I'm using VLC now and the problem is solved. If everybody out there but me already knew about this, oh well, I guess I'm embarrassed. But since nobody at DJI tech support knew about it, I thought it might be helpful to folks.
Now, the question: I keep seeing people here refer to their flight logs, but I have no idea where or how to access those logs. Any advice?
Thanks.