Mavic exchanges?

Discussion in 'Mavic Pro Discussions' started by ada_jgoodm, Nov 11, 2016.

  1. ada_jgoodm

    ada_jgoodm New Member

    Nov 7, 2016
    Likes Received:
    Who all has sent the Mavic back for an exchange/repair? What kind of time frame did they give you? Have you got any responses from dji?
  2. DroneCold Sober

    Oct 24, 2016
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    This is a post from another forum. "I have to sing the praises of DJI here. I had a bad camera on my Mavic and I sent it in with all the footage and photos of the horrible soft focus spots. I sent the Mavic Pro in on 11/1 and today they notified me that they would be exchanging it with a brand new unit shipping Monday. 10 day turn around on a repair/replacement is a way to win my business again!"

    Sent from my iPhone using MavicPilots
    Advexure likes this.
  3. Advexure

    Advexure Well-Known Member
    Approved Vendor

    Oct 13, 2016
    Likes Received:
    Los Angeles, CA - New York, NY - Sheboygan, WI
    That is very good to hear. Thanks for sharing.
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