No videos in DJI Go 4 Editor/Videos after firmware upgrade

[lbullock]

I upgraded the firmware this morning on my Mavic Pro (first time to do this) and the flight went fine. When finished I went into the Editor in the DJI Go4 app and no images were recorded. This happened automatically on my first three flights prior to the upgrade today. I assume those are lower res versions of the original files. I had to download an original image while connected to the aircraft to see anything.Do I need to setup something to restore this feature or is this a firmware bug? Really liked being able to review the clips on the iPhone.

 

[Kilrah]

The cache on the phone has nothing to do with firmware. Check it's still enabled in the app and you didn't clear it.

 

[lbullock]

Thanks for the info. I did not clear the cache. Where in the app do I enable it? I only see a menu item to clear cache.

 

[Cyberpower678]

The firmware update resets all settings including your cache. Check to make sure your cache is large enough. M

 

[lbullock]

The issue was simply that the cache had reached its limit and stopped recording. I increased the cache and it's fine. Also set the cache to rewrite over old files rather than stop recording. Thanks so much!

 

[Cyberpower678]

The issue was simply that the cache had reached its limit and stopped recording. I increased the cache and it's fine. Also set the cache to rewrite over old files rather than stop recording. Thanks so much!

Glad to help.