I have used their hourly policy once for a commercial real estate shoot. Then, I took a closer look at their fine print which you sort of have to dig for. It's in their FAQ's and was not articulated this way anywhere in the general App that I could see where you activate the policy.
This is the direct language:
SkyWatch.AI's insurance policy provides
liability coverage including:
- Bodily Injury
- Property Damage
- Personal Injuries and invasion of privacy claims
In addition, SkyWatch.AI covers Medical Expenses for up to 500$.
It's that final line which I underlined that I had an issue with. I then sent them an email asking for clarification, in which I proposed a very possible scenario of the UAV being struck by a bird and then falling out of the sky onto a person. This would very likely result in significantly greater than $500.00 in medical expenses. A simple ambulance trip to the hospital cost more than that. They did respond with what I interpreted to be a fairly vague reply stating that the liability limits on all policies range from $.5M to $5M, and the $500.00 medical expense clause is for minor injuries not involving litigation...or something like that. I have not used them since. I don't feel comfortable with that sentence. It seems like a plausible way for them to attempt to deny payment for a claim that would certainly be higher than that if there was a bodily injury incident.
I have since started using Verifly. They also offer hourly coverage via an APP (iOS/Android), and they do not have the clause above in their fine print.