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Recent content by abarwick

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    Mavic pro simply fell out of the sky while flying

    It's a separate policy - it's called a personal articles policy Personal Articles Policy – State Farm™
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    Mavic pro simply fell out of the sky while flying

    So I've been emailing with someone called Marquez and I have to admit - their customer service is BS. Four times now my request for my .DAT file has been ignored. They offered 15% off my invoice as a courtesy but still didn't tell me what critical error enabled mid-air CSC. Then Marquez replies...
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    Mavic pro simply fell out of the sky while flying

    Is everyone's experience with DJI Support so ****? I've emailed them twice, chatted twice, called, tweeted, DM'd in twitter... And all I get is "we will send your .dat file in 24-48hrs"... I've been told that twice (edit: now three times, today). They keep telling me that I can check the...
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    Mavic pro simply fell out of the sky while flying

    It's reasonable to assume that is a possibility :) But nah, I check the batteries every time I insert them. I check for swelling, cracks, water, and I do my best to check the contacts on the aircraft and on the battery. I'm not sure why the battery bulged when I removed it from the water. Could...
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    Mavic pro simply fell out of the sky while flying

    I asked the online chat person and they told me to call. I literally just got the quote - $696.00 for a replacement... They are dinging me with initiating CSC. I guess I'll call and ask for the log file!
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    Mavic pro simply fell out of the sky while flying

    I agree with you guys above me - I know I did not initiate CSC - I had that option set to in emergencies only. I dont see any warnings in the TXT file other than battery and GPS warnings - nothing about emergencies. How should I handle it if they decide to try and ding me for a replacement due...
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    Mavic pro simply fell out of the sky while flying

    they are saying that i initiated CSC while flying. i find it hard to believe because i ensure that setting is on "in emergencies only" every time i fly. if the setting for that is stored on the aircraft, then would it apply to any device i use with the controller, as long as its signed into my...
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    Mavic pro simply fell out of the sky while flying

    Are settings for Mavics stored on the phone in the app or on the aircraft?
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    Hello from Northern California

    Hello from San Mateo - NorCal!
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    Order & Receive Thread

    When did you purchase 06/24/17 Where you purchased DJI website When you receive them 7/10/17
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    Mavic Pro dropped out of the sky

    I'm aware - it was only over water for like an 8th of a second
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    Mavic pro simply fell out of the sky while flying

    Wasn't too bad - maybe 60s or 70s
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    Mavic pro simply fell out of the sky while flying

    Hopefully they do a little more than that for me haha! Sorry to hear about that, but glad it was taken care of :)
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    Mavic pro simply fell out of the sky while flying

    Thanks! Yeah, I figured it would be dangerous, and also DJI mentioned it on their support site, too. Cheers man! Ash
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    Mavic pro simply fell out of the sky while flying

    This is exactly what happened to my drone - watch like 6 seconds of this video from 1:52:
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