Perhaps OP means 500 ft above take off point rather than AGL ? If that was the case, then it is possible to be in this situation without having done anything wrong ! :)
Flying from the bottom of a hill to the top of one, through some low-lying...
I've done threads like this myself, and spent a fair bit of time wondering about it, but over the years I have come to accept that no matter how high that number, we pretty much don't need to care what KP is doing.
Sorry to hear that - both of those issues quite concerning, not to mention flight disturbing ! Very difficult to trust a drone that is sporadically doing that sort of thing...
I would get the logs off the drone initially, and see if they offer...
It IS absurd. Whilst I can accept that the 'magic' figure of 250g was arrived at via some sort of collision testing it must be obvious to everyone involved that a couple of grams either side of that makes a negligible difference. And when a few...