I spent over an hour waiting for support yesterday and gave up. Tried to talk to someone today but got nowhere. Every time I've chatted or talked with someone they say the same thing. Terrible service.
I will do that when I can, but I've tried everything and it just isn't working. I know the drone and the controller are connecting to each other because I have the solid lights on the controller and the drone. I just can't get the phone and the controller to sync up.
Yes the fly. I hit "Connect Aircraft" and it goes to the screen where you choose either the mini or air 2 to connect. I hit the air 2 button and it goes to the screen where it tells you to connect the phone to the controller and I can't get past that . Like I said, I've used both my android...
I got my Mavic Air 2 yesterday and it will NOT connect to my Galaxy S20. The S20 is not listed on the compatibility list, but a support person from DJI told me it should work. Frustrated that my $800 drone won't work. Guess I should have kept the mini, it worked just fine.
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