I've spoken and then chatted with them and got the same story. If it is within the 1 year warranty and if it a defect in the drone (manufacturers warranty is all they will give) then they will repair it. All caveats mentioned above apply...
DJI is warranting drones that are meant for other markets...including ones bought from overseas but it is just their basic manufacturing warranty. There is no Care Refresh or whatever they called their replacement. If you have Care Refresh or...
here's an important point. I had updated my fly safe database and restarted but I still was getting warnings. I contacted DJI that had me do all sorts of stuff including firmware updates by connecting my drone to my computer and more. Turns out...