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Recent content by al3597

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    Any Ai3 3 s arriving in the USA?

    Follow-up: DJI store has refunded nearly all of my payment to my Amex card (they are still auditing requested refund of Fly Away insurance for the undelivered 3S, which I’m optimistic they will also in fact refund). My temperature level has reduced from “aggravated by false hopes of...
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    Any Ai3 3 s arriving in the USA?

    I got a followup email today from DHL Tuesday asking for any of the following information to forward to US Customs to release my package: Evidence mapping the entire supply chain, and transport along the supply chain, including which entities were involved at each stage; Complete list of all...
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    Hi from Greenwich CT

    Sadly looking like I won't get to make use of this. Just learned from DHL US Customs seized my package and won't be returning it. DJI not refunding payment (or at least putting me through run-around) :( Caveat emptor...
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    Any Ai3 3 s arriving in the USA?

    Today I got DHL status update to call DHL re: my 11/4/2024 order. DHL representative said package will not be delivered nor returned to sender and to contact sender (but they can't put that in writing for me). Requesting refund from DJI Store (should I be optimistic or pessimistic?)
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    Issues with Customs and the AIR 3 S

    I ordered from DJI Store 11/4/24. After several dozen DHL status update emails, today (11/12/24) I got one that said "Exception please call DHL". Over the phone DHL told me the package was "not returned by government authorities to DHL nor to the sender--this is permanent not temporary." I'm...
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    Hi from Greenwich CT

    New member from Greenwich, CT. Have flown a Mini 3 for about 18 months and waiting for a Air 3S to clear customs someday (hopefully soon!). Happy flying
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