From my dealings with them for just over three weeks I think that they are short of staff and they are training some people. I think that with shut down in the USA they are doing a lot more work with probably not enough staff. The service here in...
My apology I should have noted that I live in Canada and that DJI has a facility in the Toronto area. I did have a lengthly conversation with a DJI team member this afternoon and was astounded by the response. DJI has been informed by UPS that it...
I have nothing but praise for the DJI technicians that spent a considerable amount of time to determine if I had a problem with my Mavic 4 Pro but found no problems with the drone. However, it was decided that they would send me a new drone to...