Recent content by Anomander Rake

I got my drone from DJI two nights ago. I'm not sure how much they're worried about the propellers being damaged when it arrives like this: The battery was in a small box, loose at the bottom. Having moved house last year, some of my statues were packed in bubble wrap and were damaged in the move.

You're not the first, nor will be the last person to suffer from this. I also lost my drone two weeks ago and the friendly folks here helped me analyse the logs. DJI are sending my replacement drone now, should be here early next week.

I just went to their website and used their Contact Us form under Support. I got the first response (request for logs) that night. You can only upload proof of purchase through the website, up to 10MB in size, so just wait for them to email you. If you don't have a response within a day, PM me...

Update: DJI have said my data is "confirmed as a warranty case", so I will be getting a replacement drone. Thank you everyone for your help. I had no idea these logs existed, you guys (and gals?) saved my bacon. 1st round on me. Cheers

Thank you so much, everyone. I've emailed DJI support; we'll see how we go. Cheers

Hi all My Mini decided to descend today whilst I was manually flying the drone to my location. The drone was over water (Sydney beach) but started descending and not moving forward as I was asking it to. It then hit 20% battery but I hadn't enabled RTH so it was all manual. Almost nothing I did...