Recent content by austin1124

Hi all, I am working through sorting a large number of drone pictures I have in Lightroom, and I was wondering if there was an easy way to sort all those that, for example, have a Gimbal Pitch Degree of -90 from those that do not. I know tools like EXIFtool can read this metadata--I am assuming...

Yeah, I've tried this about 4 times on surfaces that are extremely flat without any change in the results. I don't know if there are any other options or if contacting DJI support and sending it to them for repair would make sense. Either way I appreciate the feedback.

This makes the most sense to me as well--as it is more pronounced when rotated (whereas if it was truly top down this would not be the case). The pitch in the EXIF clearly says -90, so is there any way to fix it other than a gimbal recalibration?

Yes--the issue persisted across an entire batch of photos/locations where the lines were straight

I added guides so maybe it's a little clearer--on the one photo you can tell the lines match the guides and are very straight, on the other they don't at all.

I guess what I didn't mention is that both of these are at the same altitude, almost, about 90m. It's just strange because I've taken thousands of similar pictures with no distortion issues, but every single one I take has the issue over the last month, so it feels to me like there is some new...

Hi all, I take a lot of photos with the pitch set at -90 top down, and recently I have noticed a lot of distortion on the photos and I am uncertain how to fix them. I take photos of basketball courts, so you can clearly see it with the lines. I've attached two photos, one from a batch two...

Hi all, OP here with an update in case anyone is still having this issue/reading this thread. I ended up replacing the drone with their 30% off offer, though it wasn't much of a discount because it was just a unit/battery replacement and did not come with a controller. Over the winter after...

Do you have any record of the instructions they gave you to retrieve this data? They only asked me to sync my flight records, otherwise I sent them everything I could find/the same stuff I posted here. I'd certainly like to make sure I am retrieving and sending everything I have.

Very interesting. Was there any information or specific line of communication with them that seemed to change their stance to a replacement response?

@Simmo Yes, I believe I have posted everything I have in this thread already, I was the one who started it. If there is anything missing let me know. Here's the final response back again after asking for another review, they are holding firm at 30%. If anyone has any advice on how to escalate...

Congratulations and Interesting. I am still waiting on another response from the email I sent back to them 5 days ago, asking for another review or for them to just give me the 30% off coupon, but they have been frustratingly silent since. I wonder if there is any way I can refer them to your...

Here’s the latest update after asking for an explanation for the error, escalating to a supervisor and a readout of the event stream, they are holding firm on 30% so it appears that is the best I can do unless anyone has any other advice. I appreciate all the consideration.

Interesting. All this being said, I am still waiting on a response back after sending the "please explain this to me further" email about the errors, if they come back again with it being an issue with the battery locking in and not covering it under warranty would you advise I just accept the...

This is interesting information, and it is also kind of what they said to me in the most recent message: "The following message would appear when the battery is not installed well before taking off." So I am assuming that they will point to that again and it will mean that it was user error and...