Don’t give up hope for a speedy replacement. I sent my Mavic 3 pro to Dji as a care refresh just 10 days ago. I received a replacement in 8 days. It was shipped from Canada. If you have a case number, follow the progress on their website.
To clarify, I was never offered a refund. When the chat rep asked if I wanted to cancel the order, I asked how it could be cancelled if it was already en-route. The chat rep did not respond to that question. After a few minutes they said I should...