Recent content by befowler

I first contacted DJI on May 21st.

As an update, I heard back from DJI today and following their review of my video, and flight logs they have offered to replace my drone. I accepted. I would like to thank DJI for their support service. I will positively recommend DJI to others.

I would add, that the Remote Controller Signal Lost setting was set at Return to Home. In the event that the signal was lost, the Mavic should have come home. I also had line of sight, as it was at an altitude of 230 feet. These two factors bring me to the conclusion that this was a hardware...

Just reviewed the site. No luck. It must of made it into the pond. It was going 40 mph in the direction of the pond when it disconnected.

Okay. Thanks good news is I just got access to the site. I'll keep everyone updated.

Thank you! Unfortunately the location of the Mavic is a gated community. Security is aware I lost it there but I'm prevented from searching myself. In your experience is there a possibility that's DJI will issue me a replacement drone based on the flight data?

1650 feet.

I lost the signal for a split second and was prompted to RTH. I said yes RTH, but signal was never restored. My RTH altitude was at 50 meters which was well above the tallest trees of 20 meters. I also tried hitting the RTH button on the controller but with no response from the aircraft.

I retrieved the video from the flight too. Unfortunately, it appears the Mavic went into the pond. Do you think DJI will acknowledge this was a hardware failure?

Here is the link. Thank you for your help! DJI Phantom & Mavic Flight Log Viewer - PhantomHelp.com

Here is the link: DJI Phantom & Mavic Flight Log Viewer - PhantomHelp.com

Hi, I lost my Mavic today. It was not far away. Attached are the flight logs. The signal became weak, and then it prompted me if I wanted to retrun to home. I said yes, but it never came back. It said aircraft disconneted on DJIGo4, and just kept saying connecting on my controller. I tried...