Recent content by Bill Carson

Hi, Three cords tried and failed now, including the factory shortie. Only the drone could get a software update because the controller was not recognize by the computer, not even as something attached via USB. We'll be sending it back today, and will consider options in a couple of week...

Sure, the first replacement cable arrived today, and it too didn't work. I tried all 8 ways of connecting the cable and tried all 8 again on the old one. I then scrubbed the FCC number off the drone, and if the cable arriving tomorrow doesn't work, we'll probably send the drone back and cut our...

That's about what I was thinking. Arriving tomorrow is this: https://www.amazon.com/gp/product/B089GSHH94/ref=ppx_yo_dt_b_asin_title_o00_s01?ie=UTF8&psc=1 And arriving the day after tomorrow is this: https://www.amazon.com/gp/product/B089CVNHXW/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1...

New drone user here with this same problem with Air 2 in July: - Unsuccessful in liking an LG v20, v30, and Samsung S9 through DJI Fly to RC. - Cable is plugged in correctly - Customer Support is cutting in and out after two 45+ minute weighs. Next steps: - Attempt to update the controller...