****UPDATE****
DJI are actually amazing.
They have issued a brand new replacement drone, free of charge.
Best company I have dealt with so far, honestly.
Definitely missing plastic there. There are slots, but there should be plastic between the slot and the inner plate that is screwed on. I wonder if it could be caused by forcing the battery in upside down? Doesn't sound like you would force it...
No, it was a replacement manufactured I think in Feb 24. Till recently, you could apply to DJI to get originals upgraded with a sticker and firmware update (they will know your serial number). They stopped this recently I believe.
I have had the Air 2S for 4 years and still love it. I like the real 20MP sensor and 22mm equivalent camera, though it does get a bit noisy in the shadows, and you may need to swap to get good even sharpness with the wide lens. I looked at the...