I had much the same thing happened to me. My drone was lost somewhere after it hit the DJI shipping dock. What they did was to give me a brand new drone and did not charge it against care refresh claim. No cost to me at all. They were very Quick and I’ve been happy with their service in all...
I’m in New York, capital of the taxing universe. BUY DIRECTLY FROM DJI WEBSITE. NO SHIPPING AND NO TAX. I’ve purchased the FPV and the M3pro. It may not be the law but it’s the TRUTH!
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