Wow!!! You have generalized everyone think as you do. With all due respect, everyone has different thought processes when making a purchase. Please do not assume or categorize everyone having the same experience, the capability for fixing a drone or think as you do.
First of all, I was not...
I was bumped up. Everyone concurred with my situation. I spoke to the Manager (Todd) in New York, he told me, it would be addressed in a few hours. Its has been days and i have not heard anything, I have called and nothing has happen.
After doing some research. Each state has different laws. I live in Atlanta Georgia. Georgia protects its consumers from problems as this. I purchased my drone while living in Atlanta Georgia. DJI will be responsible were the transaction took place. The zip code of payment will govern the...
I never had a customer service issue before, so I called DJI to let them know the problem. During my conversation with DJI representative, I explain the problem with my remote and the representative requested i send my entire drone. I thought it was strange too, because there was no problem...
I have the same exact problem of DJI making up bogus charges. I sent my DJi inspire pro drone remote control for repair for a manufacture's defect. The internal screws came out of the right joystick. The DJI service tech requested the entire drone to be sent into DJI for review. I express to...
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