Recent content by cberg414

Thanks, yea I tried another phone already and other cords. Just not another controller yet. Super disappointing. Thanks for your assistance

I’ve cleaned both ports extensively, do I have a next step before returning or exchanging the whole set?

I will try that one. I just bought an Apple cord and still got the same message. Is there a reason an Apple cord wouldn’t work but the startRc one would?

Update: I went and bought an Apple cable And am still getting the accessory not supported message.

Update: I went and bought an Apple cable And am still getting the accessory not supported message.

So I have to go buy an Apple cable and not use the one that DJI sent with the controller?

Hi, thanks for the response. After I press OK on the not supported message, my screen is black and Read text at the top of the screen it says RC not connected to mobile device.

Im getting an accessory not supported message when I plug the controller into my iPhone 13. I tried on my wife’s phone and get the same message I’ve done all the turning on and off, deleting and re download and cleaning the port already. How do I fix this issue?