Sorry to hear that as well. At least they are shipping it back pronto. I had one from DJI sit at New York customs for 3 weeks before it was returned. The second from dronepoint has been sitting since December 18. Adorama does seem to have them...
Your transition will be super easy. I used to fly the TREX 400 electric. These machines lock on track and are a breeze. Especially w obstacle avoidance and RTH as safety backups. You will love it.
Ordered mine from dronepoint in December. Sitting in customs since December 18. No movement, no status change even after a “return to sender” was requested. No refund until it is returned - who knows when. I also went ahead and paid the import...
Yep. I had a failed attempt from DJI. To their credit they were very good at communicating during the event by chat, email and phone but the refund only comes “within two weeks of them receiving the drone back, “ I think. My refund did fall...
Mine still sits in Buffalo customs as it has since December 18. Drone point sent a return to sender request on Jan 7 to UPS and again on this past Friday. Still it sits in buffalo. No drone, no movement and no refund. Politics at work. Not...