Recent content by Cltmte

Oh don’t you know it. I was trying to get in before the rise. They are going to be expensive

my issue finally reached conclusion with PayPal ruling in my favor. Got my refund for the purchase thru dronepoint.ca a couple of weeks ago. After nearly 90 days. Also got an email from customs today that they were no longer in possession of the drone. Fortunately I was able to get an air 3s...

You will see my other posts in other threads but my Air3s is stuck in buffalo. Since December 18th with no end in sight. Even with “Return to Shipper” request filed twice. The first was January 7th. After that, just a daily scan in the warehouse with no other movement, no refund, and me trying...

Well I did just start the first step with PayPal. I feel I have been patient enough. They mentioned looking into a refund at the 60 calendar day mark but that just came and went with no mention of refund when I checked with them a couple of days ago so I started the process. We shall see

Yep I am waiting my refund still from Dronepointe. Just passed the 60 day mark since ordered. Still sitting in Buffalo since December 18. Seems ridiculous to have to wait that long for customs to kick it out and for Dronepointe to not refund

Sorry to hear that as well. At least they are shipping it back pronto. I had one from DJI sit at New York customs for 3 weeks before it was returned. The second from dronepoint has been sitting since December 18. Adorama does seem to have them in stock. Mine needs to get returned so I can get...

Your transition will be super easy. I used to fly the TREX 400 electric. These machines lock on track and are a breeze. Especially w obstacle avoidance and RTH as safety backups. You will love it.

Ordered mine from dronepoint in December. Sitting in customs since December 18. No movement, no status change even after a “return to sender” was requested. No refund until it is returned - who knows when. I also went ahead and paid the import fees to hopefully keep from slowing down...

Yep. I had a failed attempt from DJI. To their credit they were very good at communicating during the event by chat, email and phone but the refund only comes “within two weeks of them receiving the drone back, “ I think. My refund did fall within that period but that’s after it sat for a couple...

Mine still sits in Buffalo customs as it has since December 18. Drone point sent a return to sender request on Jan 7 to UPS and again on this past Friday. Still it sits in buffalo. No drone, no movement and no refund. Politics at work. Not sure who is failing with the paperwork required for...

Still haven’t received mine. Had one from DJI ordered in October, spent quite some time in customs in ny before they shipped it back to DJI. Ordered from DronePoint in December. Hit buffalo customs on the 18 of December and there it sits. A return to Sender request was filed on the 7th of...

I did see Adorama has them in stock. I am on my second try to get a 3s. First was with DJI. Got caught in ny customs and shipped back. Finally got my refund from DJI. Ordered a new one from DronePilot since they seemed to be able to get them thru customs. Mine has been in buffalo waiting...

Nice to know some are getting thru. Mine is still in customs in buffalo

Yep. I’ll give them a bit more time as this seems to be my last chance until all the dust settles. If this one gets sent back maybe I move to an air 3. We shall see.

Yep. I think I Missed the open window as well. Had one from DJI that got hung up in NY CUSTOMS and finally sent back to DJI. Got my refund from DJI a couple of weeks later and ordered from DronePoint. Now this one has been sitting for a couple of days in Buffalo warehouse with no updates from...