Result is in;
They have agreed to replace the unit, which is excellent news.
DJI did state a report would be available on the incident and I’ve asked for it to get their input to add to the wealth of information here.
Thank you again to Slup, Boblui & Budwalker for your in depth analysis...
Interesting stuff, thank you.
DJI have honoured the Warranty in that they are now investigating the crash with the information requested
As soon as i have a response, i'll post up here.
Whilst i await the response from DJi ( so far they have asked for all the information ) i'm curious if there was any information given in the logs to the odd behaviour of the gimbal?
The gimbal was the first sign that something was very amiss with the UAV.
The general consensus is that an...
If i refer to the website; After-Sales Service Policies - DJI , it states 24 months unless a variation due to local law or regulations are in place.
I will speak with them this morning and see what happens.
The information keeps on coming.
Thank you all for your time and effor in helping dicipher the data.
I have located the details of this UAV and it is just about within the 24month warranty ( mid November )
Does anyone have any advice for applying for the warranty and what information i...
Thank you for such a detailed description of the fault slup, your knowledge is most thorough and conclusive.
IMU failure in flight, is this a particular issue with the Mavic pro2 model?
Do i have a case to approach DJI with the issue for a replacement?
Insurance wasn't possible at the...
Although i am set up to record video cache with the oldest being deleted to allow the newest to record, this hasn't happened.
My latest video cache is from July of this year, which are quite old videos.
I do, however, have several .REC files from the date of the incident of only 2kb in size.
Thank you all for your input.
When i realised the UAV had become unrepsonsive i tried to bring over land as quickly as possible but it wasn't responding.
The gimbal pointing to the right hand leg and rotor was a sign that something was amiss with the UAV.
I have flown this UAV plenty of times...
I have done that and looked at the flight data
I can't see a reason for the loss of control, hence posting up here hoping someone could shed some light or point out the obvious fault which would cause the issue
Good evening.
Whilst away in Scotland, i have produced a fair few flights but lost my Pro 2 in the sea after a short, fairly uneventful flight whilst lining up for a
Having looked at the logs and my experience of the flight, i can't work out why the UAV behaved the way it did, however the...
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