OK...it was a misunderstanding on my part...now I do understand...you do not want to debate the policy, which could help you understand it....you just want to complain about it and have them make an exception just for you...right?
Believe me...I am sorry as can be that it happened to you......but the reason behind this policy of dji is to help prevent exactly this kind of thing from happening.....if they do help you, what would be the point of having this policy? ...It...
Your recorded flight data doesn't show any "smoking gun" evidence of the cause of the incident.
There were no abnormalities in the data before it just ends with the drone in stable flight, 270 metres out and 33 metres higher than the launch...