Recent content by Ed Windham

John, if you send yours in. please also PM me your case number and refer to your post. Motor Stop and Crash in Auto Takeoff Mode

Dean please pm me your case number when you get it. I will have DJI look a this. Please reference this post. Motor Stop and Crash in Auto Takeoff Mode

DJI is adding support for prop guards in an upcoming firmware.

I have reported to engineering. We will see what they say. If we can get the owner to download the .DAT files to a hosting site like Dropbox that would be helpful

We are now dealing with two IMU's and the additional steps are required to get them properly calibrated. This will be the new standard in calibration as we go forward. Note that you do not have to do the calibration unless the App recommends it. The IMU is calibrated at the factory in a...

DJI is trying to ship according to order date. Amazon probably placed a rather large order that we could not fulfill and serve other customers. I appreciate your comments and we are doing our best given the circumstances.

Early adopters know to be patient. Those that never have purchased a drone before do not have that experience. We apologize for your initial experience. This only happens on the initial release. Bought a iPhone 7? Many are waiting in line. It is no different.

Yes the world as we know it will collapse. November 8th is your date. I don't have one. It would be nice if DJI had a real number of orders. 10,000 or 100,000. It would allow us to reasonably plan and our dealers to plan for eventual cash flow or not.

I understand the desire to obtain a Mavic but all the preorders through different channels will eventually bog down delivery to everyone. Just because you can does not mean that you should.

I don't fly in restricted areas. You will have to go to the FAA site for more information.

No it is a different system. It allows user to notify the FAA before you fly in restricted airspace. They are trying to relieve the towers from the responsibility.

I have not tired that as I do not have the production cable. I connect my iPhone to the full sized USB port. I will say that the micro USB does supply video and telemetry to the device.

The RC charges the phone. If the power supply charges the RC then yes it charges both.

I can confirm that the RC charges while connected.