This is in Mexico City to be precise. DJI is expecting me to cover the shipping costs and claim Mexican Customs are strict and may keep the aircraft. I hope somebody from DJI reads this and gets in touch with me to solve this ASAP.
I don't have care refresh, but the aircraft is well in warranty period. They didn't give me an option to send it to the US, though last time I sent it to California and got a Phantom 3 replaced.
I bought a Mavic Mini and went back home super excited to test it. I flew it straight up and started losing connection at around 60ft. The aircraft suddenly plummeted to the ground and crashed in front of me.
I contacted DJI support and sent them everything they asked for. They finally decided...
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