Received email this morning that it was confirmed as a warranty case according to their data analysis and a replacement would be sent. Thanks for the nudge @RodPad to get me to report to DJI. Thanks to DJI for stepping up and taking quick action. I am certain they could have hid behind some fine...
Quick update. A Flyaway case was accepted. Good communication so far. Instructed there would be a 24-48 hour data validation time period, then a 3-5 business day analysis period.
More responsive than I would ever have expected.
Phil
Its like it was stuck. You can see for second I went neutral stick to see if it would recover. At that moment I was watching the screen and it continued a steady decent. That is when my mouth and eyes opened really wide.
I purchased refresh with #D1, but my understanding was that you need the drone. #D1 is about 30 feet under. RIP #D2. I did not purchase refresh. #D3 I don't plan on purchasing refresh either. They are just not that expensive. The battery and the microSD are actually the crappy loss.
Scarlet...
I can get it to CSV now, but when I upload it does not display any data. DJI Flight Log Viewer - PhantomHelp.com
I have replaced. I would love to get a warranted, but not sure where even to start.
Thank you very much for the evaluation.
The first mini I lost was totally my fault. I am learning quickly. This incident was confusing to me and I needed to know that I did not do something wrong or learn from it if I did.
I did have concerns because my flight path was right on the edge of...
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