Recent content by frozenstar

I make that comment based on my own extensive troubleshooting and feedback from DJI Support. There are no instances of Air Encoder Error (0x4000000) being reported prior to the release of the Mavic Pro Platinum. This is almost definitely not a problem that can be corrected by the end user. In...

I've already tried that. You likely have two issues - faulty micro-USB port and the Air Encoder Error.

This is clearly a widespread problem. DJI will have to address it soon. Hopefully it's not due to a hardware fault and can simply be corrected with a firmware update.

Thanks. I've already tried upgrading, downgrading, restoring factory defaults, swapping SD cards, and connecting to different smartphones.

Thanks. Already tried that.

I just received my Mavic Pro Platinum today and I'm also getting Air Encoder Error (0x4000000). DJI Support made no effort to troubleshoot the problem and simply instructed me to ship it back to them for repair. I'm hesitant to do that right now because I'm not certain whether this is a hardware...